Question 1

Q: Do you do custom prints?

Accepted Answer

To get a quote on a custom print please  email us at admin@fancentric.co.za

What we need for a custom print quote.
Shirt size (Xs - 3XL) Shirt colour (Black or white)
Art that is at least 2000 pixels on its shortest side.

Question 2

Does FanCentric have wholesale/bulk order prices for vendors?

Accepted Answer

Yes, contact us for the details.
admin@fancentric.co.za

Question 3

Is FanCentric a VAT registered vendor?

Accepted Answer

Yes, we can supply a VAT invoice if requested.

Question 4

Do you have a physical store I can visit?

Accepted Answer

No. We used to have a shop in Brooklyn Mall. We now operate
online only, but there is an option to collect orders in 
Menlo Park, Pretoria.

Question 5

Q: What is DTG Printing?

Accepted Answer

A: Direct to Garment (DTG) printing is a method where a printer head deposits ink directly onto the material, similar to inkjet printing. This technology was revolutionized by the Epson SureColor F2000 5C, which introduced a new breed of ink and hardware. Images printed with the Epson SureColor feature longevity and elasticity that competitors are still struggling to match. DTG inks are non-toxic and water-based, chemically formulated to bond with the cotton of a shirt, ensuring the print won't wash off.

Question 6

Q:What is DTF Printing

Accepted Answer

We now offer DTF Printing as an option.

Conceptually, DTG and DTF printing use the same digital inkjet technology. The difference is that DTG prints directly onto the t-shirt, while DTF uses transfer films as a medium to transfer the design.

The end product results in DTF having a slightly textured feel as opposed to DTG's soft touch.
DTF is also more cost effective than DTG inkwise and our DTF products are priced cheaper than DTG

Question 7

Q: What size can you print?

Accepted Answer

A: Maximum 38x48cm

Question 8

Q: What T-shirts do you  print on

Accepted Answer

A: We print using the 100% cotton t-shirts from select suppliers. We have found they are the best quality currently available in South Africa for our purposes.

Question 9

Q: Which Payment methods do you accept?

Accepted Answer

Pay securely with card with YOCO, Payflex or manually with EFT

Question 10

Q:There is a shiny area or seam on my black t-shirt.

Accepted Answer

Don't panic ! While we try to remove most of it, this is only our non-toxic pre-treatment we need to put on black shirts, for the ink to properly bond into the cotton. This creates smooth prints, but also leaves a bit of a shine. 
 
Wiping down with a wet cloth or a rinse will remove all traces.

Question 11

I want a one of your t-shirt designs printed on a hoodie, but it does not show in your hoodie list

Accepted Answer

Send us the link to the design and whether you want it printed on a black or a melange grey hoodie .

We are redesigning our website and product offerings (Coming soon) Please click HERE to vote for shirt colors

FAQ

Frequently asked questions

Q: Do you do custom prints?

Does FanCentric have wholesale/bulk order prices for vendors?

Is FanCentric a VAT registered vendor?

Do you have a physical store I can visit?

Q: What is DTG Printing?

Q:What is DTF Printing

Q: What size can you print?

Q: What T-shirts do you print on

Q: Which Payment methods do you accept?

Q:There is a shiny area or seam on my black t-shirt.

I want a one of your t-shirt designs printed on a hoodie, but it does not show in your hoodie list

SHIPPING AND RETURNS

When do I get my order?

Can I pick up my order?

What is your return policy?

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